AUTHORIZED RETAILER
Authentic Dr. Pen Products
60-DAY RETURNS
See Return Policy
FREE U.S. SHIPPING
AUTHORIZED RETAILER
60-DAY RETURNS
FREE U.S. SHIPPING
We currently ship to addresses within the United States only.
Yes. Free standard shipping is available on all U.S. orders.
Orders are usually processed within 1–2 business days. Estimated shipping time is 3–8 business days after processing.
Once your order ships, you will receive a shipping confirmation email with tracking information. You can also use our Track Your Order page.
Please contact us as soon as possible. Orders can be canceled before shipment, and shipping addresses can be changed before a tracking number is issued.
You may request a return within 60 days of receiving your order. Items must be unused and returned in their original condition and packaging.
Contact our support team with your order number, a description of the issue, and clear photos. We will review your request and provide return or replacement instructions.
Fynare covers return shipping when an item is defective, damaged, or incorrect. For returns due to personal preference or ordering the wrong item, the customer is responsible for return shipping.
We accept PayPal, Visa, Mastercard, American Express, and Discover. Payments are securely processed through our payment providers.